FAQ
Frequently Asked Questions
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Will my house be inspected after every clean?Our Quality Control Inspectors inspect our teams on a regular basis. They may enter your home after the team leaves. EQA Cleaning Services does these inspections to ensure the highest quality standards for our house cleaning services.
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I have an alarm system. What do I do on days my house is cleaned?If your home has a security system, please provide us with the code and steps necessary for us to turn off the alarm. We will reset the alarm when we leave. Alternatively, you may want to disable it on the day of your scheduled clean.
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How do I cancel a cleaning with EQA Cleaning Services?It’s simple. Call (888) 123-4556 and speak with a representative from EQA Cleanig Services. They will assist you in cancelling or rescheduling your cleaning. In the event that you cancel a clean, you may be charged a cancellation fee. Please refer to your local office regarding their specific cancellation policy.
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What if I want to tip my cleaners?Are you happy with your clean and want to show appreciation to your team? Tipping is a great way to do so. Tips may be left at the time of the clean
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What if I’m not satisfied with the service?As part of our satisfaction guarantee, if you’re ever unhappy with any area we’ve cleaned, we’ll return the next business day and re-clean it.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
At EQA Cleaning Services, we believe in transparent pricing and billing. We provide competitive pricing and offer a variety of packages to meet your specific needs. We accept cash, check, and all major credit cards.
Cancellation Policy
We understand that things come up and schedules change. If you need to cancel or reschedule a cleaning appointment, please let us know at least 24 hours in advance. If you cancel less than 24 hours before your scheduled appointment, there may be a cancellation fee. If you need to reschedule, we will do our best to find a time that works for you.
Satisfaction Guarantee
We are committed to providing high-quality cleaning services and ensuring your complete satisfaction. If you are not satisfied with our services, please let us know and we will do everything we can to make it right.